The terms "we", "us", and "our" refer to Kalinda Management Services Private Limited The terms "you" and "your" refer to users of the Site. This Privacy Policy is subject to change at any time; we recommend reviewing it periodically, as continued use of the Site after changes are posted constitutes your acceptance of the revised policy.
Personal Data
We may collect the following categories of personal data from you:
- Account details such as your name, email address, and password (stored as a secure hash, never in plain text).
- Contact and billing information — mobile number, street address, city, state, pincode, and country — when you check out or save a billing address.
- Payment information processed by our payment partner, Razorpay. We never see or store your card, UPI, or bank details ourselves.
- Course activity such as the courses you've added to your cart, enrolled in, or completed.
- Communications with our support team, including emails or messages you send us.
- Device and usage information such as browser type, IP address, and pages visited, collected automatically to keep the Site secure and working properly.
Use of Personal Data
We use your personal data to:
- Create and secure your account, including verifying your email address with a one-time code;
- Process course enrollments and payments, and send order confirmations and receipts;
- Provide customer support and respond to your queries;
- Send important account or service notices, such as password-reset emails;
- Improve our courses, content, and the Site itself; and
- Comply with applicable laws, regulations, and lawful requests from authorities.
We do not sell your personal data to third parties.
Sharing of Information
We share personal information only where necessary to run the Site — for example, with Razorpay to process a payment, or with our email provider to send you an OTP or receipt. These partners are only given the information they need to perform their specific function.
We may also disclose personal information where required by law, in response to a valid legal request, or where necessary to protect the rights, property, or safety of kalinda, our users, or the public.
If kalinda is involved in a merger, acquisition, or restructuring, your personal information may be transferred to the relevant business entity, which will remain bound by this Privacy Policy.
Deleting Your Data
You can request deletion of your account and associated personal data at any time by contacting us at support@kalindamasters.in. We retain data only as long as necessary for the purpose it was collected — for example, we keep payment and order records for as long as required under Indian tax and accounting law, even after an account deletion request.
Cookie Policy
A "cookie" is a small piece of information stored by our server on your browser, used to keep you logged in and remember your session. We use only the cookies necessary for the Site to function — we do not use cookies for third-party advertising or tracking.
Reasonable Security Practices and Procedures
We take appropriate technical and organisational steps to protect your personal data from misuse, loss, unauthorised access, or disclosure — including encrypted connections, hashed passwords, and access controls on our servers and database.
Choice / Opt-Out
You may opt out of non-essential promotional emails at any time using the unsubscribe link included in those emails. You'll still receive essential account and transactional emails, such as OTPs, receipts, and password resets.
No Information from Children Under 13
We do not knowingly collect personal data from anyone under 13 years of age, and no part of our Site is directed at persons under 13. If you are under 13, please do not use or access the Site. If we learn we've collected personal data from a child under 13 without verified parental consent, we'll take steps to delete it.
Your Consent
By using the Site and/or providing your information, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Changing Our Privacy Notice
We review our privacy practices from time to time, and our practices are subject to change. Any update will be effective immediately upon posting. We'll notify you of material changes via a notice on our homepage or by email, and by updating the "Last updated" date on this page. Please check back periodically to stay informed of the current policy.